Terms and Conditions

1. Introduction

These Terms of Service ("Terms") govern your access and use of the services provided by ScarsellatoScales, a sole proprietorship located in Ettelbruck, Luxembourg (“we”, “us”, “our”). 


By accessing our website, purchasing services, or interacting with our platform, you agree to be bound by these Terms.
 

If you do not agree with these Terms, you must not use our website or services. 

2. Our Services

ScarsellatoScales provides: 

- Lead generation services 

- Advertising management services 

- Digital marketing support 

- CRM-related activities through our software provider

All services are provided for business use only. 

3. Eligibility

You must be at least 18 years old and legally capable of entering a contract. 
Businesses using our services must ensure all information provided is accurate. 

4. Use of Website & Platform

You may not: 


a. Copy, modify, or distribute our materials 
b. Attempt to reverse engineer our platform 
c. Use the site for unlawful, harmful, or fraudulent purposes 
d. Resell or redistribute our content without written permission 

We may suspend or terminate access for violations of these Terms. 

5. Payments & Billing

Payments may be made via card, bank transfer, or other approved methods. 
Any recurring subscription continues until cancelled. 

For advertising management services, you acknowledge that: 

- You are responsible for your ad budget 

- Ad performance is not guaranteed 

- Refunds do not apply to ads purchased from third-party platforms (e.g., Meta, Google) 

6. Refund Policy

Refunds are available only if: 

- A service has not been delivered 

- A lead package has not started 

- A subscription is cancelled before renewal 

Once leads are delivered, campaigns are launched, or work has begun, no refund is provided. 

This complies with EU consumer law exemptions for digital services already delivered. 

7. Lead Quality Disclaimer

We strive for high-quality lead generation but do not guarantee: 

- Conversion into paying customers 

- Business revenue outcomes 

- Any specific marketing results 

8. Limitation of Liability

To the maximum extent permitted by Luxembourg law, we are not liable for: 

- Loss of profits 

- Loss of data 

- Business interruption 

- Third-party platform actions (Google Ads, Meta Ads,GoHighLevel, etc.) 

Our liability is limited to the amount you paid for the service. 

9. Third-Party Tools

We use GoHighLevel and may integrate with: 

- Google Analytics 

- Meta advertising tools 

- Email/SMS providers 

- CRM automation tools 

These services have their own terms and privacy practices. 

10. Modification Tools

We may update these Terms at any time. 
Your continued use of the site constitutes acceptance of changes. 

11. Governing Law

These Terms are governed by Luxembourg law. 
Any disputes fall under the exclusive jurisdiction of the courts of Luxembourg. 

Privacy Policy (GDPR COMPLIANT)

This policy is effective as of 2 December 2025.

Your privacy is important to us. 
This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the GDPR, Luxembourg laws, and EU privacy standards. 

1. Data Controller

The data controller responsible for your personal data is: 

ScarsellatoScales 


Sole Proprietorship 
Ettelbruck, Luxembourg 
Email: [email protected]

2. Personal Data We Collect

We may collect: 

Information you provide

 

- Name 

- Email address 

- Phone number 

- Business information 

- Messages submitted through forms 

- Payment information (processed securely by third parties) 

Automatically collected data 

Through GoHighLevel + analytics tools: 

- IP address 

- Device & browser details 

- Pages visited 

- Cookies 

- Session tracking 

- Interaction with forms, funnels, or SMS/email flows 

Advertising/Tracking data 

If enabled: 

- Meta Pixel 

- Google Analytics 

- Ad conversion tracking 

- Cookie IDs 

3. Legal Bases for Processing (GDPR Arcticle 6)

We process your data based on: 

- Contract performance — when you purchase services 

- Legitimate interest — marketing to business clients (B2B) 

- Consent — cookies, newsletters, promotional messages 

- Legal obligation — invoices, accounting 

4. How We Use Your Data

We use personal data to: 

- Deliver digital marketing services 

- Provide CRM and automation services 

- Improve website performance 

- Communicate with clients 

- Process payments 

- Deliver ad campaigns 

- Generate leads 

- Comply with legal obligations 

5. Storage & Security

Data is stored securely using encryption, access control, and industry-standard protections. 
We retain data only as long as necessary for business or legal reasons. 

6. Sharing of Data

We may share data only with trusted processors such as: 

- GoHighLevel (CRM + automation) 

- Payment processors (Stripe, PayPal, etc.) 

- Advertising platforms (Google, Meta, TikTok) 

- Email & SMS providers 

We do not sell personal data. 

All processors comply with GDPR requirements. 

7. International Transfers

Some tools store data outside the EU (mainly USA). 
We ensure transfers are protected under GDPR-approved safeguards, such as SCCs. 

8. Your GDPR Rights

You have the right to: 

- Access your data 

- Correct your data 

- Delete your data (“right to be forgotten”) 

- Withdraw consent 

- Limit processing 

- Port your data 

- Object to marketing 

- File a complaint with the Luxembourg CNPD 

To exercise rights, contact us at: [email protected]

9. Minors

Our website and services are intended for adults 18+ only. 

10. Updates to Privacy Policy

We may update this policy at any time. 

Cookie Policy ( EU + EPrivacy Compliant )

This policy is effective as of 2 December 2025.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, improve your experience, and enable certain services.

Types of Cookies:

Session Cookies

- Temporary cookies that exist only during your visit.

- They expire when you close your browser.

Persistent Cookies

- Remain on your device after closing your browser.

- Help remember your preferences and provide a consistent experience on future visits.

First-Party Cookies

- Set directly by our website to support its functionality and services.

Third-Party Cookies

- Set by external providers (e.g., Google Analytics, Meta Pixel, advertising networks).

- These cookies may track your interactions on our website and, in some cases, across other websites.

Consent and Use of Cookies

- Necessary cookies are essential for the website to function and do not require your consent.

- Analytics and Marketing cookies are only set after you provide explicit consent via the cookie banner.

- You can accept all cookies, reject non-essential cookies, or manage your preferences at any time using the cookie banner.

Managing Cookies

- You can also disable cookies through your browser settings.

- Please note that blocking certain cookies may affect the functionality of our website or services.

What type of cookies do we use?

Necessary cookies


Necessary cookies allow us to provide essential website functions and ensure a smooth experience. For example, they help recognize your account login and maintain session functionality. These cookies do not require consent.

Functionality cookies


Functionality cookies remember your preferences and settings (e.g., username, language, layout) to enhance your experience on future visits. These cookies require your consent before being set.

Analytical cookies


Analytical cookies help us and third-party providers collect aggregated, non-identifiable data about website usage. This information helps improve our website and services. These cookies require your consent.

Social media cookies


Third-party cookies from social networks (e.g., Facebook, Twitter) allow tracking for event tracking, content sharing, and remarketing. Data collected is processed according to our Privacy Policy and the social networks’ privacy policies. No personally identifiable information is shared without your consent. These cookies require your consent.

Cookies Consent

When visiting our website, you will see a cookie banner that allows you to:

- Accept all cookies

- Reject all non-essential cookies

- Manage individual preferences

Non-essential cookies (analytical, functionality, and social media) will only be set after you provide explicit consent.

You may change your preferences at any time using the cookie banner or your browser settings.

How to Disable Cookies

You can block or delete cookies through your browser settings.


Please note that blocking certain cookies may affect the functionality and usability of our website and services.

Changes

We may update this Cookie Policy as needed. 

Copywrite 2025

All Rights Reserved | ScarsellatoScales

By providing ScarsellatoScales with your phone number and email, you agree to receive promotional SMS and Emails from us.

ScarsellatoScales will not share your personal contact information with other businesses or consumers.